Solway Location

(865) 927-1505
9009 Oak Ridge Highway,  Knoxville, TN 37931
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM

Northshore Location

(865) 392-1700
10117 S. Northshore Drive,  Knoxville, TN, 37922
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM

Farragut Location

(865) 312-8366
11926 Kingston Pike,  Farragut, TN 37934
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM
5
Solway

Quick and efficient as usual. Always excellent service.

Chris, Thank you for your response. Our Efficiency comes from our well trained employees. Expect this kind of service each time you visit our location.

- Solway
5
Solway

Service was excellent, fast and reasonable priced. Received quote from another dealer for same work that would have been $100.00 more!!!

1st choice is always competitive! We will try to find the best price possible for our customers to save them as much money as we can, and then provide them with the best customer service this industry has to offer.

- Solway
5
Solway

I am happy to find a place close to home that can service my Subaru.

Alex, Thank you for your response! We at 1st Choice hire quality ASE Certified mechanics to be able to take on any challenge! Expect your vehicle to be taken care of everytime you come see us.

- Solway
5
Solway

Very friendly staff that also seemed knowledgable. I was able to get the car in without an appointment, issues addressed, and back on the road in a timely manner. I will recommend you to friends and family!

David, we look for people to employ that meet and exceed company standards so we can provide service like this everytime. Expect this type of service each time you visit. Thank you for all of your kind words.

- Solway
4.5
Solway

We took our vehicle to our neighborhood location where they immediately inspected our car based on what we had mentioned was a problem. They suggested a solution and also mentioned an alignment problem that they noticed during their routine inspection on all cars. We told them we had purchased the tires at a local tire dealer and they suggested we go back to them with the information First Choice had shared with us which we did. It was corrected at no charge by the tire dealer. We appreciated their thoroughness in their inspection of our car and suggested we follow up with another business even though they could have done the work at First Choice. We will definitely be a repeat customer due to their concern for the best and most economical solution to our problem.

Thank you for the opportunity to show you how we do business at our locations.. Expects this everytime. If you need anything for you veh. always let 1st choice be your best choice. Thanks!

- Solway
4.5
Solway

I had my check engine light go on in my Dodge Dakota so I took it in and advised 1st Choice of the issue. After checking the vehicles computer I informed there was a misfire on #5 cylinder. They couldn't look at it immediately but offered to take me home since I don't live very far & call when finished. Wow! Great, I don't have to wait around for hours. To make a long story short, it took not one, not two but three times of me returning the car over the next three days before they isolated the problem and were able to repair it at no charge. Each time taking me home & then returning to pick me up. Great job on a problem that was frustrating for both them & me.

Thomas, Thank you! We here at 1st choice try to make things convienent and comfortable for our customers, our shuttle is always avialable for when you bring your vehicle in, and we appreciate your patience.

- Solway
5
Solway

Love the staff here! Quickly done! Knowledgeable!

Thank you Cindy! We strive to make sure everyone gets the best experience as possible when comming in to have there veh's serviced. You can expect this everytime.

- Solway
5
Solway

Excellent, courteous and fair. We will be bringing our vehicles there more often.

Andy, We appreciate your review, expect us to be courteous and fair each time you visit with us. We at 1st choice will always strive for customer satisfaction.

- Solway
5
Solway

Very courteous young man, Chris, I think helped me with my Oil change and suggested other services I did one plus he had them check my car over and informed me I needed new brake pads. I then agreed to have this done. Everyone very nice. I appreciated their help!!

Thank you Jackie! Expect this kind of service each time you visit our location. We as 1st Choice Automotive strive for customer service every time.

- Solway
3.5
Solway

Went in for a simple oil change but there seems to always be some other issue that gets involved. This time it was the transmission fluid that was beginning to look "burned" so, they replaced it with BG super transmission fluid that is previously had only been available to NASA but since Obama put'em out of business they can use this stuff in my car. I wish they had put a reminder sticker on the windshield for the next oil change & also wish they would have done a quick vacuum of the interior. All in all, they did fine.

Sorry About The Sticker but you were Lucky to get Obamas Surplus at Great Value !

- Solway