Solway Location

(865) 927-1505
9009 Oak Ridge Highway,  Knoxville, TN 37931
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM

Northshore Location

(865) 392-1700
10117 S. Northshore Drive,  Knoxville, TN 37922
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM

Farragut Location

(865) 312-8366
11926 Kingston Pike,  Farragut, TN 37934
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM
5
Farragut

The best service and price I have received in town for my vehicle.

Thats Great Maria! Good to hear!

- Farragut
5
Solway

Our go to place for all our car care needs. Always professional and efficient.

Good DEal Bill!

- Solway
2
Northshore

Been using First Choice at Northshore for a few years and have always been happy with the service and prices. But today they pulled the old cabin filter scam on my wife (her first time there for an oil change, her car just coming out of warranty). Very disappointed! Should be one star but partly my fault... should have took it in for her!

I can assure you James that if your wife was sold a cabin filter it was needed. Our team will show the client a filter if they are waiting and if not we will send them a picture of the needed item. With the air quality in the valley and all the pollen in the air cabin filters can get dirty very quickly. Thanks for letting us know your concerns

- Northshore
5
Northshore

They did great job

Thanks Paul!

- Northshore
3
Solway

Had a long wait but it was explained that they were short handed. Unfortunately they did not notify me of this up front. They admitted that this was their mistake, apologized and did the work for free. I defiantly think they handled this issue professionally and honorably. I would recommend this company as I believe this was just an oversight and not their norm!

Thank you Mr. Williams for your review and we certainly appreciate your understanding.

- Solway
5
Northshore

Prompt, friendly, thorough. Used discount coupon with no hidden fees.

Transparency is what we like Sandy!

- Northshore
5
Farragut

Greg went OVER AND ABOVE in helping keep the part costs down by making the extra phone calls. I sincerely appreciated his effort, honesty, and transparency; with that said it is the first time that I can say that I feel confident that I have found a local repair shop to use for all of our cars.

Thanks John, Greg dose a Fantastic Job for us!

- Farragut
5
Solway

For full tie RVers finding reliable repair facilities is always a gamble. It is refreshing to find an honest, competent auto repair shop. These guys are the best. They were highly recommended and have never let us down. Hats off to great customer service. We have used them regularly and will continue to do so. Thanks, guys.

Thank You MIke!

- Solway
4
Solway

Good job

2
Northshore

Previously, I took my Honda Accord to First Choice-Northshore(FCN), for break/motor maintenance. FCN did a good job with the break/motor maintenance. In fact, FCN's work out-performed another shop. Therefore, as of approximately two months ago, my Jeep Cherokee needed a radiator hose replaced, and I decided to take the Jeep to FCN. However, after FCN's work on my Jeep, the Jeep motor fan had a loud clanging sound. I returned the Jeep to FCN, and they fixed the motor fan issue. Subsequently, after driving my Jeep I noticed a burst of foul air, smelling like radiator coolant, that entered the front cabin. This issue - random burst of coolant air into the cabin - continues.

Roy it is my understanding that your fan shroud was in need of replacement and we tried to repair it for you. Our team pressurized your cooling system and let it sit for a long time with no pressure loss showing.We only want to repair something if we can confirm it is bad.If you would like to ck with Chris or John we will be glad to reinspect it for you.

- Northshore