Customer Service is top-shelf! Professional, knowledgeable, and friendly. Issue:Lexus LS460/2007/ (167,000 mi) making an intermittent party horn noise the service light was not coming on. Arrive for service -car is quiet as a mouse. I told representative about recording the sound and played for him. Trouble-shooting ensued- water pump, pulleys, & antifreeze and 12 hours issue resolved.
Thank you so much for the great review Kristin! It always helps when the customer can provide so much great information!