Solway Location

(865) 927-1505
9009 Oak Ridge Highway,  Knoxville, TN 37931
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM

Northshore Location

(865) 392-1700
10117 S. Northshore Drive,  Knoxville, TN, 37922
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM

Farragut Location

(865) 312-8366
11926 Kingston Pike,  Farragut, TN 37934
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 8:00 AM - 5:00 PM
5
Solway

Good job and on time.

Thank you Charlie!

- Solway
5
Solway

I always have you guys change my oil, the price and service is super..

Thank you for the review Barbara! You'll have to ask about our 5 pack card next time you're in (if you don't already have one!)

- Solway
5
Farragut

dropped off vehicle for an oil change.... no problems and oil change was fairly quick..

5
Northshore

Couldn't ask for more cooperation. Quick turnaround and attentive service.

5
Farragut

Great service from a shop you can trust . I have all three of my family vehicles service at this location. Convenient to where I live and shuttle service to and from the facility.

5
Solway

They always take great care of us and are honest about our needs.

Thank you for the great review!

- Solway
5
Farragut

As always, a fine place to have your car worked on. Prices are reasonable and I have never had to take it back for rework. I recommend them!!!

1
Solway

The service was terrible. Went to get my A/C compressor fixed and found out that I was gauged on the price. To pay close to $600 for labor alone is ridiculous. They take their time on your vehicles as well. I was charged practically double of what the price should have been to get my A/C compressor fixed. After getting it done, my AC doesn't blow cold air like it used too. Went back to get it fixed and not only was I charged for it but waited nearly 2 hours on what I was told would be a 20 minute job. I just don't know if I will go back or not now. I really really hate writing this review because I have been with 1st Choice a long long time. At the same time, if I am getting overcharged for a job while being a loyal customer then it tells me that they don't care about me. I am very disappointed!

Sasha we're so sorry to hear this! We've been locked out of our review system or we would of said something sooner! We will be contacting you ASAP to review your experience with us.

- Solway
5
Solway

On 7/11 on my way to work my van broke down at 9:00 AM. I called First Choice and they arranged a wrecker to take my van to repair shop and by 12:00 noon I was back on the road again. There is no way I can express my thanks that I have a repair center available to me that I can trust am receiving excellent service at a fair rate by people who take time to know your name and care for your situations. Thanks Mark, Jeff and all the folks there.

4.5
Northshore

will use them again.